Sally Cross

Director

Likes: Dogs, horses, cats and gardening

Dislikes: Social media and salesmen!

I started my career working in local government, then gained experience working as the financial controller within the clothing industry; I moved to a transactional mailing company 25 years ago where I met Ian, working in credit control and account management. Starting CMS together 25 years ago, we’ve built a successful business forging long term relationships with many clients, suppliers and team members whilst ensuring we’re always moving forward as technology advances. As stated I don’t participate in social media, but see myself more as a people person, so feel free to come and meet me in person when you visit our premises.

In my free time I like nothing more than either working my three horses, pottering in the garden or taking my dogs out for long walks in the countryside.

Mike Dale

General Manager

Likes – Cars, cars and more cars. Also, spending time with my children and grand-children.

Dislikes – Sitting in traffic!

I have worked in the Financial Services arena for 30+ years within Asset Management for companies performing TPA, Platforms and ACD’s.

In 2006/2007 I had the pleasure of working with Ian and Sally as a client and then in 2018 I joined CMS to enhance the Financial Services sector of the business. I am now working with a number of high-profile clients some of whom I worked for previously and therefore have an in-depth understanding of their business.

Outside of the office, I am a petrol head, having a classic sports car and enjoy attending Touring cars and FI car days when time permits.

Natasha Garner

Client Services Manager

Likes: Chocolate biscuits, time spent with family, quizzes and the odd cocktail or two..

Dislikes: Biscuits without chocolate

I joined CMS back in 2011 and have been a part of the company’s continued growth and success in this time. I head up the Client Services team at CMS, this involves working with our internal teams, suppliers and clients and continuing to look at ways we can improve our service. We are very customer focused at CMS and communication is key. It is my aim to ensure that we can provide the best service possible for our clients from concept of a project through to continued support on completion.

I am a very proud mum to my son Charlie who is growing up too fast!

Jason Sanday

Data Manager

Likes: Mountain biking and ham, egg and chips

Dislikes: Heights, clowns and adventure rides

I joined the team in 2006 having worked in IT for the past twenty years. At CMS I’m responsible for IT system deployment, configuration, administration and data processing solutions. I’m actively involved in company procedures and policy development from creation to accreditation. I like to keep a smile on my face and always ready to provide a solution.

Outside of work I love spending time with my family, particularly outdoors in the countryside, fishing, cycling or enjoying a BBQ.

Andrew Haughton

Compliance Officer

Likes: Sports, PC gaming & Dogs
Outside of work I love spending time with my family, watching my two boys grow up fast!

I joined CMS in 2013 having previously worked in Sales and Account Management.

In addition to sales, I assisted with the management of our ISO 27001 accreditation and, following taking on additional compliance responsibilities, have managed two standard transitions including ISO 27001:2022. CMS have also been awarded with ISO 9001:2015 accreditation.

I provide assistance to all CMS staff to ensure continued compliance with our policies, processes and requirements while identifying new ways to further improve the security and quality of our solutions.

Joanne Sanday

Production Manager

Likes: Spending time with my family and keeping active. My husband and I enjoy running and mountain biking.

Dislikes: I do enjoy spending time with my kids but dislike the fact that they are growing up and on the verge of leaving home.

I have been with CMS since 2016 and am responsible for the day to day running of the production team. I supervise and support all the team members on the factory floor and ensure that all of the teams here are able to work together efficiently right from the start.

Ian Haughton

Customer Services Operative

Likes: West Bromwich Albion FC and trail running

Dislikes: Not a lot…

I’ve worked in the print and direct mail industry for over thirty years. In 1998, Sally Cross and I made the bold move to start CMS and I’m proud to say we’ve developed a niche as a specialist regulatory focused company. When we first started we focused primarily on mailings and over the past two decades have expanded our services by developing new technologies with our in-house team of developers. We’ve also grown our production and account management team with a select number of dedicated and experienced professionals.

I am a dedicated West Bromwich Albion fan and a keen trail runner. When I’m not running I enjoy spending time with my partner, two dogs and especially with my grandson.

Who are CMS?

CMS are a full service print management, mailing, voting and response handling specialist for financial services firms, local councils, commercial businesses and a multitude of associations.

Since starting in 1998, we have built a proven track record working with a range of companies within financial services and the public sector developing our services according to client needs and technological developments.

With over 25 years’ experience providing tailor made solutions, our in-house team of developers and print, mail and voting specialists have a wealth of knowledge to advise and assist on any project, large or small.

Meet the team

Certifications

As well as being fully GDPR compliant with experience working in-line with data laws and regulations in and outside of the EU, CMS are directly certified by BSI for ISO 9001:2015 and ISO27001:2013 and are FSQS registered.